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Privacy Policy

NTTF Campus Connect (“the App”) is the mobile application version of the campus engagement and communication platform designed to support academic and administrative interactions for students, faculty, staff, and authorised institutional users. This Privacy Policy explains how information is collected, processed, stored, and protected when users access or use the App.

By installing or using the App, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.

1. Information We Collect

1.1 Personal and Identity Information

The App collects personal information that is strictly necessary to identify users and provide campus-related services. This may include:

This information is collected during registration, onboarding, or authentication and is used to ensure that access to campus information and services is restricted to authorised users only.

1.2 Academic and Institutional Information

Depending on institutional configuration, the App may process data related to campus operations, such as:

This data is provided by the institution and displayed to users based on their authorised role. The App does not independently generate or modify academic records.

1.3 App Usage and Interaction Data

To maintain reliability and improve usability, the App automatically collects limited technical and usage information, including:

This information is analysed to improve stability, performance, and user experience.

1.4 Device and Technical Data

The App may collect basic device and network information such as:

This data is used for compatibility checks, security monitoring, and troubleshooting. Precise GPS location tracking is not collected.

2. How We Use the Information

Personal data is not used for advertising, profiling, or commercial marketing.

3. Data Sharing and Disclosure

3.1 Institutional Access

Authorised institutional administrators may access user data strictly for academic and operational purposes in accordance with institutional policies.

3.2 Service Providers

Trusted third-party service providers may be engaged for hosting, notifications, and infrastructure support. These providers operate under strict confidentiality and data protection agreements.

3.3 Legal Requirements

Information may be disclosed where required by law, court order, or government authority.

User data is never sold, rented, or traded.

4. Data Storage and Security

Despite robust safeguards, no system can be guaranteed to be completely secure.

5. Data Retention

Data is retained only for as long as required to support active accounts, institutional operations, or legal obligations. Data is securely deleted or anonymised when no longer required.

6. User Rights

7. Children and Student Privacy

The App is intended for educational institutions. Where users are minors, data processing occurs under institutional authorisation and applicable legal frameworks.

8. Third-Party Integrations

The App may integrate with third-party services strictly for operational functionality. NTTF Campus Connect is not responsible for external platforms accessed outside the App.

9. Policy Updates

This Privacy Policy may be updated periodically. Continued use of the App indicates acceptance of the revised policy.

10. Contact Information

NTTF Campus Connect Support Team

Email: speak@quocent.com

Website: https://nttferp.com/